What are our values and culture?
Expertise: We use our expert scientific knowledge to make sure our service is
efficient, accurate and secure.
Consistency: We make sure our procedures work, time and time again.
Agility: We are flexible and dynamic, responding quickly to customer requests and
Customer Focused: We are authentic in our interactions and communicate openly, honestly and respectfully.
Trustworthiness: We understand the value of the samples and products we store and are proud to be trusted with them.
These values are the cornerstone of not only how we look after the samples and
products we store, but also how treat our customers, our suppliers, and everyone we come into contact with. We are proud that our culture permeates every area of the business and that our values are lived and breathed in every action and interaction we undertake.